Privacy Policy
This Privacy Policy explains how Masterstroke Consulting Group Limited collects, uses, stores, and protects personal information obtained through our website and services. We are committed to safeguarding your privacy and handling personal data responsibly and transparently.
By using our website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with our website, submit an enquiry, or engage our services. This information may include:
- Full name
- Email address
- Academic level and research-related details
- Messages, documents, or files voluntarily submitted
- Technical data such as IP address or browser type (where applicable)
2. How We Use Your Information
Personal information collected is used solely for legitimate business purposes related to academic tutoring and research coaching. This includes:
- Responding to enquiries and communication requests
- Providing research tutoring and academic coaching services
- Scheduling sessions and managing client relationships
- Improving website performance and user experience
3. Academic Confidentiality
We treat all academic materials, communications, and research-related information as confidential. Documents or information shared with us are used exclusively for the purpose of providing support and guidance.
4. Data Storage & Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we take appropriate measures to protect your data.
5. Sharing of Information
We do not sell, rent, or trade personal information. Information may only be disclosed where required by law or to comply with legal obligations.
6. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. Cookies do not collect personally identifiable information unless you voluntarily provide it.
7. Third-Party Services
Our website may use third-party tools (such as form plugins or analytics services) to operate effectively. These services are subject to their own privacy practices, and we encourage users to review their policies.
8. Your Rights
You have the right to request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual obligations.
9. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: